Contact Us

Need help? Our support team is ready to assist with questions, account-related issues, technical concerns or general feedback. You can reach us through convenient channels for quick help with deposits, withdrawals, verification or game access. We aim for fast, clear responses and can guide you through account checks, bonus queries and troubleshooting. Contact our team any time and we’ll get you back to play as soon as possible.

Department	Contact
Customer Support	[email protected] (live chat and email; usual response within 24 hours)
General Enquiries	[email protected] (corporate, billing and verification requests and general enquiries)
Affiliate Enquiries	[email protected] (partnerships, promo creatives, tracking issues and payments)
Phone	+1 347 829 4162 (available for calls and texts)
Working Hours	Live chat 24/7; email Mon-Fri, 09:00-18:00 for non-urgent queries

Email assistance

Email is the preferred contact method for detailed requests, account matters, or any issue requiring explanations or documents. Please include a clear subject line, your account ID, and up-to-date contact details to help us process your enquiry faster. Attaching relevant files and using the same email you registered with will reduce delays and speed up verification or resolution.

Submit your enquiry

Name <label for="email" style="font-size:14px;color:#222;">Email</label><input id="email" name="email" type="email" required placeholder="[email protected]" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;"><label for="message" style="font-size:14px;color:#222;">Message</label><textarea id="message" name="message" rows="6" required style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="margin-top:6px;padding:10px 12px;background:#1a73e8;color:#fff;border:none;border-radius:4px;font-size:15px;cursor:pointer;"> Send message</button>

Response Time

Our support team aims to respond promptly to all player inquiries. Most requests are answered within one business day. Complex issues that require investigation or verification may take longer, sometimes several business days, depending on the case. If your issue is urgent, please include relevant details and account information so we can prioritise and resolve it as quickly as possible.

Feedback

Your feedback matters to us. Please share any suggestions, ideas, or issues using the feedback form, we read every submission and take comments into account when improving features, promotions, and site usability. Your input helps us prioritize fixes and shape future updates to create a smoother, more reliable experience for all players.